Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile)
According to our open methodology, this clinic scored 37.7/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#837.7/100
- Best for Expats#934.8/100
- Best for Dental Implants#738/100
- Best for Emergency Dental Care#540.3/100
- Best Price Transparency#1021.6/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#539.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site says "odontología sin dolor" (painless dentistry) for root canals but does not specify a sedation/anaesthesia method.
Summary
Zona 10 clinic branded around Dr. Carlos Toledo offering implants, orthodontics, aesthetic and pediatric dentistry, with a dedicated dental-emergency service and digital X-ray equipment.
Markets a 24-hour dental-emergency service on Facebook.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 3 verifiable points (missing: prices or price ranges published)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed Only Dr. Carlos Toledo (brand name); wider team named generically. [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version Spanish only. [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-dental-guatemala-dr-carlos-toledo-refresh] | 4/6 |
| ◐ | Google review volume [clinica-dental-guatemala-dr-carlos-toledo-refresh] | 1/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s14] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ? | Other review platforms | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Siemens Sirona Heliodent X-ray equipment cited. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Extractions/surgery mentioned. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Advertises 24-hour dental emergency service. [s1] [s14] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Guatemala City", "English speaking dentist Guatemala City", "dental implants Guatemala City", "emergency dentist Guatemala City", "Guatemala City dental clinic for expats".
| ✗ | Mentioned for: best dentist Guatemala City [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Guatemala City [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Guatemala City [sq] | 1/1 |
| ✓ | Mentioned for: emergency dentist Guatemala City [sq] | 1/1 |
| ✗ | Mentioned for: Guatemala City dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ◐ | Google indexing quality [sq] | 1/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Carlos Toledo [s1] | General / aesthetic and restorative dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — Only the brand-name dentist listed; broader team named generically as 'especialistas de renombre'. [s1]
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -4 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Reputation & Reviews: Other review platforms
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.clinicadentalenguatemala.com/ |
|---|---|
| Phone | +502 2360-5382 |
| +502 2360-5382 | |
| https://www.facebook.com/ClinicaDentalGuatemala/ | |
| Google Maps | Map listing |
| Address | 2a calle 6-24, Zona 10, Oficina 501, Edificio Centro Medico Renovati, Guatemala City |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.clinicadentalenguatemala.com/ | Address, contacts, services, X-ray equipment | 2026-07-12 |
| s14 | https://www.facebook.com/ClinicaDentalGuatemala/ | 24h emergency marketing, Facebook presence | 2026-07-12 |
| sq | search:emergency dentist Guatemala City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| clinica-dental-guatemala-dr-carlos-toledo-refresh | https://www.google.com/maps/place/Cl%C3%ADnica+Dental+Guatemala+Den… | Google rating 4.8 (40 reviews) as of 2026-08-25 | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | Re-verification 2026-08-25: website live, phone confirmed; Google Maps shows address 2A Calle A 6-28 Zona 10 while the clinic site still lists 2a calle 6-24 Zona 10 (Centro Médico Renovati) — conflicting sources, stored address left unchanged pending clarification. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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