Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile)
According to our open methodology, this clinic scored 53.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 12 ranked clinics · Last checked: 25 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#853.6/100
- Best for Expats#951/100
- Best for Dental Implants#851.5/100
- Best for Emergency Dental Care#755.3/100
- Best Price Transparency#1133.9/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Children#656.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site says "odontología sin dolor" (painless dentistry) for root canals but does not specify a sedation/anaesthesia method.
Summary
Zona 10 clinic branded around Dr. Carlos Toledo offering implants, orthodontics, aesthetic and pediatric dentistry, with a dedicated dental-emergency service and digital X-ray equipment.
Markets a 24-hour dental-emergency service on Facebook.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed Only Dr. Carlos Toledo (brand name); wider team named generically. [s1] | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Own-branded, clinic-specific photos hosted on the site's own Squarespace account [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version Spanish only. [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen-6] [clinica-dental-guatemala-dr-carlos-toledo-deepen-2] | 0/2 |
| ✗ | Filling price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen] | 0/2 |
| ✗ | Crown price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen] | 0/2 |
| ✗ | Implant price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen] | 0/2 |
| ✗ | Consultation price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen-7] | 0/2 |
| ✗ | X-ray / imaging price listed No price figures found anywhere on the site [clinica-dental-guatemala-dr-carlos-toledo-deepen] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [clinica-dental-guatemala-dr-carlos-toledo-refresh] | 4/6 |
| ◐ | Google review volume [clinica-dental-guatemala-dr-carlos-toledo-refresh] | 1/3 |
| ✓ | Review recency as of 2026-09-25 [clinica-dental-guatemala-dr-carlos-toledo-deepen-8] | 3/3 |
| ✓ | Clinic responds to reviews Owner reply found on a recent review, same day [clinica-dental-guatemala-dr-carlos-toledo-deepen-9] | 2/2 |
| ✗ | No recurring complaints Two independent readable reviews describe over-diagnosis of cavities / unnecessary treatment [clinica-dental-guatemala-dr-carlos-toledo-deepen-4] | 0/2 |
| ✓ | No suspicious review patterns 5★ share 95%, accounts with history, dates spread widely [clinica-dental-guatemala-dr-carlos-toledo-deepen-10] | 2/2 |
| ✓ | Active Facebook presence [s14] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no TripAdvisor link on the clinic's own channels [clinica-dental-guatemala-dr-carlos-toledo-deepen-5] [clinica-dental-guatemala-dr-carlos-toledo-deepen-11] | 0/0.5 |
| ✓ | Other review platforms Has its own WhatClinic profile naming Dr Carlos A. Toledo and the clinic's website (an earlier office address on 2a calle A, zona 10). [clinica-dental-guatemala-dr-carlos-toledo-deepen-14] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Siemens Sirona Heliodent X-ray equipment cited. [s1] | 2/2 |
| ? | CBCT (3D imaging) Equipment mentioned only partially (branded X-ray unit); no dedicated technology page to confirm CBCT absence | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery Extractions/surgery mentioned. [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care Advertises 24-hour dental emergency service. [s1] [s14] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✗ | Pre-visit consultation possible Contact page offers only phone, WhatsApp, Messenger and Waze links; no booking or estimate-request form [clinica-dental-guatemala-dr-carlos-toledo-deepen-3] | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours Clinic operates 24 hours [clinica-dental-guatemala-dr-carlos-toledo-deepen-12] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Guatemala City", "English speaking dentist Guatemala City", "dental implants Guatemala City", "emergency dentist Guatemala City", "Guatemala City dental clinic for expats".
| ✗ | Mentioned for: best dentist Guatemala City [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Guatemala City [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Guatemala City [sq] | 1/1 |
| ✓ | Mentioned for: emergency dentist Guatemala City [sq] | 1/1 |
| ✗ | Mentioned for: Guatemala City dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD includes LocalBusiness and Organization entities [clinica-dental-guatemala-dr-carlos-toledo-deepen-13] | 1.5/1.5 |
| ◐ | Google indexing quality [sq] | 1/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Guatemala Dental31.5 of 100View report → report in Spanish
- #2Dental Experts Guatemala38.8 of 100View report → report in Spanish
- #3RoDa Dental30.8 of 100View report → report in Spanish
Measured by Ansmeter, 8 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr. Carlos Toledo [s1] | General / aesthetic and restorative dentistry | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — Only the brand-name dentist listed; broader team named generically as 'especialistas de renombre'. [s1]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.clinicadentalenguatemala.com/ |
|---|---|
| Phone | +502 2360-5382 |
| +502 2360-5382 | |
| https://www.facebook.com/ClinicaDentalGuatemala/ | |
| Google Maps | Map listing |
| Address | 2a calle 6-24, Zona 10, Oficina 501, Edificio Centro Medico Renovati, Guatemala City |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.clinicadentalenguatemala.com/ | Homepage images include CLINICA_DENTAL_EN_GUATEMALA_2 2.jpg, UBICACION 3.jpg and treatment-category photos hosted under the clinic's own Squarespace content id, not stock filenames | 2026-09-25 |
| s14 | https://www.facebook.com/ClinicaDentalGuatemala/ | 24h emergency marketing, Facebook presence | 2026-07-12 |
| sq | search:emergency dentist Guatemala City | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| clinica-dental-guatemala-dr-carlos-toledo-refresh | https://www.google.com/maps/place/Cl%C3%ADnica+Dental+Guatemala+Den… | Google rating 4.8 (40 reviews) as of 2026-08-25 | 2026-08-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen | https://www.clinicadentalenguatemala.com/tratamientos-dentales-guat… | Treatments overview page has no X-ray price (site-wide money-string scan across 34 pages read: none found) | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-2 | https://www.clinicadentalenguatemala.com/promociones-clinica-dentistas | Promotions page has no price figures | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-3 | https://www.clinicadentalenguatemala.com/contacto | Contact page offers phone, WhatsApp, Messenger and Waze links and a generic form (name, email, phone, message, preferred contact channel) with no service or time selection | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-4 | https://www.google.com/maps?cid=3910350681776311407&hl=en | Jen L (2026-07-30, 1★): "point out all needle point size specks and say they are cavities... did more than 30 fillings"; K D (2025-01-08, 2★): had not had a cavity in nearly a decade, yet was shown many — the same over-treatment pattern | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-5 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=DentalSm… | TripAdvisor TypeAhead search for the clinic/dentist name returns only unrelated entries (Toledo, Ohio; Toledo, Philippines; Toledo, Spain), no dental-clinic result | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-6 | https://www.clinicadentalenguatemala.com/tratamientos-dentales-guat… | Treatments overview page describes services with no price figures | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-7 | https://www.clinicadentalenguatemala.com/contacto | Contact page has no consultation fee figure | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-8 | https://www.google.com/maps?cid=3910350681776311407&hl=en | Newest-sorted Google reviews: most recent dated 2026-08-15 (one month before 2026-09-25) | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-9 | https://www.google.com/maps?cid=3910350681776311407&hl=en | Vanessa Barillas de Gomez review (2026-08-12) carries an owner reply dated 2026-08-12 | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-10 | https://www.google.com/maps?cid=3910350681776311407&hl=en | Reviewer accounts include Local Guides with 12-19 prior reviews; dates span months with no burst; 5★ share is 38/40 (95%) | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-11 | https://www.clinicadentalenguatemala.com/ | Clinic's own site and Google listing carry no link to a tripadvisor.com profile | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-12 | https://www.google.com/maps?cid=3910350681776311407&hl=en | Google Business Profile hours: open 24 hours every day of the week | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-13 | https://www.clinicadentalenguatemala.com/ | Site-wide read: JSON-LD types found include LocalBusiness, Organization on the business's own pages | 2026-09-25 |
| clinica-dental-guatemala-dr-carlos-toledo-deepen-14 | https://www.whatclinic.com/dentists/guatemala/guatemala-city/dental… | WhatClinic, read 2026-10-02: clinic profile "Dental Office Guatemala - DentalSmile Guatemala" with the clinic's own description, staff list (Dr Carlos A. Toledo E.), opening hours and a link to its website (clinicadentalenguatemala.com), address 2da calle A 6-28 zona 10, Of. 307, Edificio Verona, Guatemala City, not the card's current office at 2a calle 6-24, Edificio Renovati; no patient reviews yet | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Other review platforms checked on 2026-10-02: WhatClinic profile of the clinic's dentist and website. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's treatments, promotions and contact pages plus its Google listing. Recorded: no price figures anywhere on the site for any of the six standard services; clinic-branded (non-stock) photography; 24-hour opening hours; no online booking form (phone/WhatsApp/Messenger only). Two independent reviews describe the same pattern of over-diagnosed cavities and unnecessary treatment, a recurring complaint; owner replies to recent reviews; no manipulation signals found; structured business markup present. No TripAdvisor presence found. Still unverified: presence on review platforms beyond Facebook, and whether the clinic's equipment includes CBCT. |
| 2026-08-25 | Re-verification 2026-08-25: website live, phone confirmed; Google Maps shows address 2A Calle A 6-28 Zona 10 while the clinic site still lists 2a calle 6-24 Zona 10 (Centro Médico Renovati) — conflicting sources, stored address left unchanged pending clarification. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
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