Changelog
Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.
| Date | Subject | Change |
|---|---|---|
| 2026-10-07 | Methodology v1.4.1 | Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes. |
| 2026-10-05 | Dental Experts Guatemala | Facebook presence checked on 2026-10-05: the clinic's identified page has not posted since 2020-01-09 and has 9 reviews, while the clinic's website is live. |
| 2026-10-05 | Dental Experts Guatemala | Read 9 of the clinic's Google reviews on 2026-10-05: no repeated complaint. |
| 2026-10-02 | Clinica Dental Cuida Dent | Other review platforms checked on 2026-10-02: no profile of the clinic. |
| 2026-10-02 | Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile) | Other review platforms checked on 2026-10-02: WhatClinic profile of the clinic's dentist and website. |
| 2026-10-02 | Clinica Estilo Dental (Clinica Dental Globo) | Other review platforms checked on 2026-10-02: no profile of the clinic. |
| 2026-10-02 | Dental Experts Guatemala | Website structure read on 2026-10-02: business structured data found. |
| 2026-10-02 | Innova Dental | Other review platforms checked on 2026-10-02: no profile of the clinic. |
| 2026-10-02 | RoDa Dental | Other review platforms checked on 2026-10-02: no profile of the clinic. |
| 2026-10-02 | Sole Ortodoncia (Dr. Alejandro Sole) | Other review platforms checked on 2026-10-02: no profile of the clinic. |
| 2026-09-30 | Guatemala Dental | Re-read the clinic's website (about, services, price list and the contact details on every page) and its Google listing on 2026-09-30: clear contacts corrected to published, as the website gives its phone, WhatsApp number and e-mail on every page (the earlier value rested on a directory listing); dentists' fields, services, address and prices now rest on the clinic's own website; WhatsApp and e-mail added to the contacts. |
| 2026-09-29 | Dental Experts Guatemala | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-07-31). |
| 2026-09-25 | Centro Dental Multimedica | Re-read on 2026-09-25: the clinic's team, technology and appointment pages (parts of the site read as text on 2026-09-25) plus its Google listing. Recorded: no price figures on any of the clinic's real pages for any of the six standard services (a separate pricing page on the site was excluded as leftover, unrelated theme demo content); digital radiology and cone-beam craniofacial tomography documented; named-dentist photos, Spanish-only site, WhatsApp booking form with a service selector, weekday-evening and Saturday hours. Two independent low-star reviews complain about billing (a final bill above the quote, a very high emergency charge), a recurring complaint; no signs of review manipulation; owner-reply rate not assessable beyond a small sample of a 41-review base. No TripAdvisor presence found; the site carries no business-entity structured data despite a full page-level JSON-LD footprint. Still unverified: presence on other review platforms beyond WhatClinic and Facebook. |
| 2026-09-25 | Clinica Dental Cuida Dent | Re-read on 2026-09-25: the clinic's homepage and its neighbourhood pages, plus its Google listing. Recorded: no price figures for filling, crown, consultation or X-ray (cleaning and implant prices were already on file); a Facebook link; each listed service explained in a sentence, not just named; no structured business data. The clinic's Google listing has no public reviews, so review-recency, owner-reply and pattern criteria stay unassessed. No TripAdvisor presence found. Still unverified: photo gallery, X-ray/CBCT equipment, and presence on review platforms beyond Facebook. |
| 2026-09-25 | Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile) | Re-read on 2026-09-25: the clinic's treatments, promotions and contact pages plus its Google listing. Recorded: no price figures anywhere on the site for any of the six standard services; clinic-branded (non-stock) photography; 24-hour opening hours; no online booking form (phone/WhatsApp/Messenger only). Two independent reviews describe the same pattern of over-diagnosed cavities and unnecessary treatment, a recurring complaint; owner replies to recent reviews; no manipulation signals found; structured business markup present. No TripAdvisor presence found. Still unverified: presence on review platforms beyond Facebook, and whether the clinic's equipment includes CBCT. |
| 2026-09-25 | Clinica Estilo Dental (Clinica Dental Globo) | Re-read on 2026-09-25: the clinic's homepage, treatment pages and blog posts, plus its Google listing and its photos. Recorded: no published price figures for any of the six standard services (implants and cleaning are routed to a WhatsApp price-request widget; the only real published figure, for bichectomy, is not one of the six); a booking form with treatment and date selection; X-rays named on the emergency-care page; an English-speaking team and services for expats and tourists described on the clinic's own blog; no structured business data. The website's own images are stock-style, but a visitor photo on the Google listing shows the real office entrance and reception. No TripAdvisor presence found. Still unverified: CBCT equipment. |
| 2026-09-25 | Dental City Guatemala | Re-read on 2026-09-25: the clinic's full English-language services page and homepage plus its Google listing. Recorded: no price figures anywhere on the site for any of the six standard services; genuine named team and dentist photos; digital X-rays confirmed, CBCT not documented despite implant and bone-grafting services; invisible aligners offered, no pediatric or emergency category; a Facebook link, a WhatClinic listing (8.7 Excellent) and structured business markup; a booking-capable contact form; owner replies to every review found, including one from 2018; zero reviews at 1-2 stars; no manipulation signals. No TripAdvisor presence found. |
| 2026-09-25 | Dental Clinic 3D | Re-read on 2026-09-25: the clinic's implant, restorative and about pages (parts of the site read as text on 2026-09-25), full page-sitemap, and its Google listing. Recorded: no price figures anywhere on the site for any of the six standard services; a genuine patient photo and no stock images flagged site-wide; no English version; a Facebook link and a WhatClinic listing; structured business markup present; an online scheduling widget; pediatric dentistry listed on its Google Business Profile. Owner replies to reviews and no recurring-complaint theme or manipulation signals found. No TripAdvisor presence found. Still unverified: presence on review platforms beyond WhatClinic and Facebook. |
| 2026-09-25 | Guatemala Dental | Re-read on 2026-09-25: the clinic's official price page (fed live from the clinic's own price sheet), services page and about page, plus its Google listing sorted by newest and lowest reviews. Recorded: cleaning, filling, crown, implant, consultation and X-ray/tomography prices all published in quetzales and dollars; tomography (CBCT-equivalent) billed as a service; WhatsApp contact; structured business markup present; a self-hosted clinic photo gallery on the about page; no pediatric dentistry offered; newest review from 2026-08-07 with consistent personalized owner replies; no recurring complaint theme and no manipulation signals in the review history; a Facebook link on the clinic's own site; no TripAdvisor presence found. Still unverified: presence on other review platforms beyond WhatClinic. |
| 2026-09-25 | Innova Dental | Re-read on 2026-09-25: the clinic's team and treatments pages plus its Google listing. Corrected: a named dentist (Dr. Jorge A. Lopez Berben, with specialization) found on the team page, previously recorded as no individual dentists named. Recorded: no price figures anywhere on the site for any of the six standard services; genuine named-staff photography; no pediatric or emergency category in the service list; weekday-evening and Saturday hours; structured business markup present; newest review from December 2025; owner replies to most recent reviews (replies dated 2026-08-28); no confirmed recurring complaint theme. No TripAdvisor presence found. A short cluster of reviews in early December 2025 from several single-review accounts is one weak signal only, so manipulation is not recorded. |
| 2026-09-25 | iSmile Guatemala | Re-read on 2026-09-25: the clinic's cleaning, crown and implant blog/service pages (Spanish and English versions) plus its Google listing. Recorded: the blog carries general Guatemala price guides (e.g. crowns "$375 to $500") rather than the clinic's own fees, and the implant page explicitly defers to a personal quote; genuine informally-captured photos; structured business markup present. No recurring complaint theme confirmed (only one readable low-star report) and no manipulation signals found; owner-reply rate not assessable beyond a small sample of a 205-review base. No TripAdvisor presence found. Still unverified: filling and consultation/X-ray price pages, and presence on review platforms beyond WhatClinic and Facebook. |
| 2026-09-25 | RoDa Dental | Re-read on 2026-09-25: the clinic's preventive-care, restorative, emergency and specialties pages (Spanish site) plus its Google listing. Recorded: cleaning and filling prices published with figures, X-rays included in a bundled new-patient visit price, crowns from Q1,500 on the root-canal page; an online form to reserve an Invisalign diagnostic consultation; a Facebook link; same-day emergency care documented; structured business markup present. The clinic's Google listing has no public reviews, so review-recency, owner-reply and pattern criteria stay unassessed. No TripAdvisor presence found. Still unverified: presence on other review platforms. |
| 2026-09-25 | Sole Ortodoncia (Dr. Alejandro Sole) | Re-read on 2026-09-25: the clinic's full single-page site (orthodontics practice) plus its Google listing. Recorded: no price figures for any of the six standard general-dentistry services (this is an orthodontics-only practice: whitening, Invisalign, iTero scanning, early treatment, brackets); a genuine, visually-verified photo of the named dentist in his own office; no implants, surgery or emergency care; a Facebook link; no structured business data; a general contact form. The clinic's Google listing is unclaimed with no public reviews, so owner replies are recorded as not possible and review-recency/pattern criteria stay unassessed. No TripAdvisor presence found. |
| 2026-09-10 | Guatemala Dental | Name-verification write-back 2026-09-10: dentist confirmed via the clinic's own homepage; source added. |
| 2026-09-07 | Dental Experts Guatemala | opaque_prices flag reviewed under methodology v1.4.0 and kept: the note hints at opacity but cites nothing verifiable, so it is annotated for re-verification at the next check. |
| 2026-09-07 | Dental Experts Guatemala | opaque_prices flag removed under methodology v1.4.0 (no citable evidence found on re-verification: dentalexpertsguatemala.com/international-patients/dental-pricing-in-guatemala/, fetched 2026-09-07, publishes an itemised USD price table covering 21 procedures next to US comparison figures, so the 'percentage savings only, no itemised prices' premise no longer holds). |
| 2026-09-07 | Dental Experts Guatemala | PriceTransparency re-evaluated 2026-09-07 (Y16): clinic now publishes a full USD cost-comparison price table (previously false). pricesPublished, cleaningPriceListed, crownPriceListed, implantPriceListed and xrayPriceListed now true; fillingPriceListed and consultationPriceListed stay false/unset→false — neither appears on the table or anywhere else on the site. See dental-experts-guatemala-prices-2026-09-07. |
| 2026-09-07 | Methodology v1.4.0 | Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list. |
| 2026-09-03 | Methodology v1.3.1 | Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries. |
| 2026-08-25 | Centro Dental Multimedica | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured Google rating 4.7 (39 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Clinica Dental Cuida Dent | Re-verification 2026-08-25: website https://cuidadentgt.com/ is unreachable over both HTTPS and HTTP - it returns a TLS certificate hostname-mismatch error (the certificate covers autodiscover.cuidadentgt.com, not the site itself), confirmed by both an automated fetch and a live browser visit; no successor site was found. The Google Maps listing (phone +502 3596 8834, Zona 10) remains active and is not marked permanently closed, but shows no reviews yet, so no rating was captured. Recorded Maps URL and geo coordinates. |
| 2026-08-25 | Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile) | Re-verification 2026-08-25: website live, phone confirmed; Google Maps shows address 2A Calle A 6-28 Zona 10 while the clinic site still lists 2a calle 6-24 Zona 10 (Centro Médico Renovati) — conflicting sources, stored address left unchanged pending clarification. |
| 2026-08-25 | Clinica Estilo Dental (Clinica Dental Globo) | Re-verification 2026-08-25: confirmed website live (clinicadental-globo.com), address and phone unchanged (site lists both 2234-7112 and 3405-5995; Maps surfaces the latter as the primary number, not a discrepancy); captured Google rating 4.5 (6 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Dental City Guatemala | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured Google rating 5.0 (62 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Dental Clinic 3D | Re-verification 2026-08-25: website confirmed live via a direct browser visit to https://dentalclinic3d.com/ (an automated fetch tool initially returned a DNS error, but the site loads normally and matches the clinic); address unchanged. Corrected phone to +502 2334 1643 (shown on the site and Google Maps; previously stored +502 2251-5530). Captured Google rating 4.8 (62 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Dental Experts Guatemala | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured Google rating 5.0 (125 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Dental Experts Guatemala | Recorded sedation / general anaesthesia availability (informational): not documented in public sources. Site shows a patient under "Conscious Sedation" (awake) in a procedure photo; no general anaesthesia or deep/twilight sedation mentioned. |
| 2026-08-25 | Guatemala Dental | Re-verification 2026-08-25: confirmed website live and address unchanged; recorded previously-unset phone +502 2301-5400; captured Google rating 4.9 (180 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | Innova Dental | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured Google rating 4.7 (40 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | iSmile Guatemala | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured Google rating 4.9 (205 reviews), Maps URL and geo coordinates. |
| 2026-08-25 | iSmile Guatemala | Recorded sedation / general anaesthesia availability (informational): documented as available. Site states general anaesthesia offered with specialized anaesthesiologists. |
| 2026-08-25 | Methodology v1.3.0 | Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed. |
| 2026-08-25 | RoDa Dental | Re-verification 2026-08-25: confirmed website live and address unchanged (13 Calle 5-31, Zona 9). Corrected phone to +502 3159 5551, the number Google Maps lists for this Zona 9 location; the previously stored +502 2220-6981 is the clinic's separate Zona 1 branch per rodadental.com. This Google Maps listing shows no reviews yet, so no rating was captured. |
| 2026-08-25 | Sole Ortodoncia (Dr. Alejandro Sole) | Re-verification 2026-08-25: confirmed website live (clinicadental.gt resolves to Dr. Alejandro Sole / Sole Ortodoncia, Zona 14), address and phone unchanged. Its Google Maps listing carries no reviews (owner-claimed, no street address published on the profile itself), so no rating was captured; recorded Maps URL and geo coordinates. |
| 2026-08-23 | Methodology v1.2.0 | Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score. |
| 2026-07-12 | Centro Dental Multimedica | Initial data collection. |
| 2026-07-12 | Clinica Dental Cuida Dent | Initial data collection. |
| 2026-07-12 | Clinica Dental Guatemala (Dr. Carlos Toledo / DentalSmile) | Initial data collection. |
| 2026-07-12 | Clinica Estilo Dental (Clinica Dental Globo) | Initial data collection. |
| 2026-07-12 | Dental City Guatemala | Initial data collection. |
| 2026-07-12 | Dental Clinic 3D | Initial data collection. |
| 2026-07-12 | Dental Experts Guatemala | Initial data collection. |
| 2026-07-12 | Guatemala Dental | Initial data collection. |
| 2026-07-12 | Innova Dental | Initial data collection. |
| 2026-07-12 | iSmile Guatemala | Initial data collection. |
| 2026-07-12 | RoDa Dental | Initial data collection. |
| 2026-07-12 | Sole Ortodoncia (Dr. Alejandro Sole) | Initial data collection. |
| 2026-07-08 | Methodology v1.1.0 | Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section. |
| 2026-07-03 | Methodology v1.0.0 | Initial public methodology. |